A resource time block will give you access to:
Resource time is charged in blocks of 20 minutes. While this is the minimum chargeable time for a task, we will group multiple tasks on the same site and day, into a single request.
Examples of a single resource time (20 minutes) include:
Examples of longer tasks (approximately 40+ minutes) include:
Simple tasks requiring minimum resource time (20 minutes) to complete will be actioned and recorded on our support Google Sheet. We will contact you for confirmation prior to commencing any task that we estimate will require one hour or more to complete.
Purchasing and Tracking
Resource blocks are available in a minimum of five-hour periods. A record of completed tasks is recorded on a spreadsheet and provided to our clients on request.
Paying by Credit Card?
You can purchase five resource hours on a Visa or Master Card via our PayPal Account. Simply follow this purchase now – click to open and choose the grey button: “Pay with a card”.
Support time remains valid for 12 months from the date of purchase.
Prices are correct as at 1 June 2019. Subject to standard terms and conditions.