Brisbane Web Agency
07 3856 3303

Hosting security monitoring and protection

ZOIK’s premium and enterprise hosting plans are monitored by Imunify360 and Digital Pacific. We also provide offsite backups on Amazon Web Services.

How is my site’s security monitored?

ZOIK’s dedicated server is protected by Imunify360 is a comprehensive security platform for web-hosting servers. It utilizes highly tailored and integrated components for proactive real-time website protection and web server security. It’s not just antivirus or WAF. Imunify360 combines an Intrusion Prevention and Detection system, a Web Application Firewall, Real-time Antivirus protection, a Network Firewall, and Patch Management components. These elements are seamlessly integrated for flawless interoperability that instantly detects, fixes, and protects from any threats that a web-hosting service may encounter.

Imunify360 notifications are monitored in real time by Digital Pacific level 2 technicians. Control Panel integration means our server receives instant protection. We can check in on the overall state of our server’s security through the integrated Web interface and Dashboard inside the hosting control panel.

Do you offer a redundant Backup Service?

Rolling seven day backups are provided for all enterprise level customers; this is also available to premium customers for a monthly fee. All site files are backed up to our Amazon S3 Account. Please note that while there is no charge to store backups, a fee will apply if you need a member of our technical team to restore your site (approximately $500+gst, for large sites).

Backups are stored on Amazon Web Services Simple Storage System, known as S3. S3 boasts object durability levels of 99.9%, achieved by storing redundant copies of data across multiple geographies and facilities. S3 is not the cheapest alternative for data storage, but it is one of the most reliable.

Security is everyone’s responsibility

The most common website hacking attempts use stolen or weak passwords. It is the responsibility of all clients to use strong passwords that are unique for your website. Not just for WordPress admin area, but also for email addresses which use your site’s domain name. We strongly recommend the use of IP locks and two-factor authentication (which are available as a free add-on to Wordfence).

This page was published 01-10-22. Information is subject to change.